ACS New York take on weather to ensure site visits take place

Posted on 1st October 2009

An oil rig

Paul McCluskey, VP Commercial Sales ACS USA, recently had to battle adverse weather conditions to make sure an oil drilling site visit went like clockwork. The plan was for 2 groups of passengers to travel from Houston to Shreveport in Louisiana on consecutive days on an Embraer 120 that Paul had sourced.

En route on the first flight, the crew learned that there was some unforecasted bad weather at the destination - fog. The visibility at Shreveport was too poor to land, so the aircraft diverted to Monroe International Airport (also in Louisiana). Ngaire Duncan, Account Manager ACS New York, was repping the flight and looked into all possibilities to get the passengers over to Shreveport - including road transportation.

She was first to find out that there was a break in the weather and scrambled the crew and the aircraft to get to Shreveport as quickly as possible. This meant that they were able to carry out the visit to their new oil rig. Flexibility with the schedule for the return flight too meant that they were able to still see everything they needed to see.

For the flight on the following day Ngaire checked the weather and ascertained that there would likely be fog again and that it could affect the arrival in to Shreveport. She worked with the client to reschedule the flight in advance and avoid any weather issues.

The client was thrilled with how the project came together and how the ACS team managed the adversity.

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